← Talkeo

Terms of Service

Last updated: April 17, 2026

1. Introduction

Welcome to Talkeo ("we," "us," or "the Company"). Talkeo is an AI-powered language learning software platform available at talkeo.ai. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

These Terms constitute a legally binding agreement between you and Talkeo. The Service is a subscription-based software application. All interactions within the platform are powered entirely by artificial intelligence. No human instructors or consultants are involved in delivering the Service.

2. Description of Service

Talkeo is an AI conversation platform that helps users practice and improve their language skills through real-time voice interactions. The Service uses speech recognition, natural language processing, and voice synthesis technologies to deliver a personalized experience. Key features include:

  • Real-time AI voice conversations with adaptive difficulty
  • Automatic speech recognition and intelligent feedback
  • Persistent memory that tracks user progress across sessions
  • Personalized learning plans generated by AI algorithms
  • Multi-language support (English, Spanish, Portuguese)

The Service is provided as software on an as-is basis. Language learning outcomes vary based on individual effort, consistency, and usage patterns. Talkeo does not guarantee specific learning results or proficiency levels.

3. Eligibility

You must be at least 13 years old to use the Service. If you are between 13 and 18 years old, you must have the consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use at founders@talkeo.ai.

5. Subscription Plans and Pricing

Talkeo offers the following subscription plans:

  • Free: $0/month. 7 minutes of AI conversation practice per day with all core features.
  • Plus: $9.99 USD/month. 20 minutes of AI conversation practice per day with all core features.
  • Pro: $19.99 USD/month. 45 minutes of AI conversation practice per day with all core features.

All paid plans are billed on a monthly recurring basis. Prices are in US Dollars (USD) and do not include applicable taxes, which are calculated at checkout based on your location. We reserve the right to modify pricing with at least 30 days' notice. Price changes take effect at the start of the next billing cycle after the notice period.

6. Billing and Payment

Payments are processed through our authorized third-party payment provider. By subscribing to a paid plan, you authorize recurring monthly charges to your selected payment method. You are responsible for keeping your payment information current. If a payment fails, we may suspend access to paid features until the issue is resolved. A grace period of up to 3 days may be provided for payment recovery.

7. Cancellation

You may cancel your subscription at any time from your account settings or by emailing founders@talkeo.ai. Upon cancellation, your subscription remains active until the end of the current billing period, after which your account reverts to the Free plan. We do not offer partial refunds for unused time within a billing period, except as described in our Refund Policy.

8. Refund Policy

We offer a 7-day money-back guarantee for first-time subscribers. If you are not satisfied within the first 7 days of your initial payment, you may request a full refund by contacting founders@talkeo.ai. Refunds are processed within 5–7 business days to the original payment method. This guarantee applies once per customer. For full details, see our Refund Policy.

9. Free Trial and Demo

Talkeo may offer a free demo or trial period allowing you to experience the Service before creating an account or subscribing. Demo sessions are limited in duration and may not include all features. Data from demo sessions is not retained unless you create an account. We reserve the right to modify or discontinue trial offerings at any time.

10. Acceptable Use

You agree to use the Service only for its intended purpose. You may not:

  • Attempt to reverse-engineer, decompile, or extract the source code of the AI system
  • Use the Service to generate harmful, abusive, or illegal content
  • Share your account credentials with others or allow unauthorized access
  • Use automated tools, bots, or scripts to access the Service
  • Interfere with or disrupt the Service infrastructure
  • Circumvent usage limits, billing mechanisms, or access controls
  • Record, redistribute, or commercially exploit AI-generated content without permission

Violations may result in immediate suspension or termination of your account without refund.

11. Intellectual Property

The Service, including its software, AI models, voice technology, user interface, branding, and all associated content, is the exclusive property of Talkeo and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

You retain ownership of any personal data you provide. By using the Service, you grant Talkeo a limited license to process your conversation data solely for the purpose of providing and improving the Service.

12. AI-Generated Content Disclaimer

All responses, corrections, and feedback provided by the Service are generated by artificial intelligence. While we strive for accuracy, AI-generated content may occasionally contain errors or inaccuracies. The Service is a software tool and should not be relied upon as the sole method of language instruction. Talkeo is not responsible for decisions or actions taken based on AI-generated content.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data, including voice and conversation data. By using the Service, you consent to the data practices described in the Privacy Policy.

14. Service Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, third-party service disruptions, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime in advance.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Talkeo and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, including but not limited to loss of data, loss of profits, or interruption of service. Our total aggregate liability shall not exceed the total amount you have paid to Talkeo in the twelve (12) months preceding the claim.

16. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT AI RESPONSES WILL BE ERROR-FREE, OR THAT SPECIFIC LEARNING OUTCOMES WILL BE ACHIEVED.

17. Indemnification

You agree to indemnify and hold harmless Talkeo, its founders, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

18. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected fraud, or for any other reason at our sole discretion, with or without notice. You may terminate your account at any time by contacting founders@talkeo.ai. Upon termination, your right to use the Service ceases immediately. We may delete your data within 30 days of termination unless retention is required by law.

19. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice on the Service at least 15 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you disagree with any changes, you may cancel your subscription and stop using the Service.

20. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Paraguay, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Asunción, Paraguay. Before initiating formal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and Talkeo regarding your use of the Service.

23. Contact

For questions about these Terms, contact us:

24. Legal Information

This website is operated by Jose Joaquin Alvarez Flecha, acting as a sole proprietor (persona física) based in Paraguay.

  • Operator: Jose Joaquin Alvarez Flecha
  • Tax ID (RUC): 6793791-8
  • Contact: founders@talkeo.ai
  • Jurisdiction: Paraguay