Talkeo — AI Language Learning

Our Commitment

We want you to be satisfied with Talkeo. We offer clear, fair refund terms so you can subscribe with confidence.

7-Day Money-Back Guarantee

If you are a new subscriber and are not satisfied with the Service, you may request a full refund within 7 days of your first payment. This guarantee applies once per customer and is valid for first-time subscriptions only (Plus or Pro plan).

Cancellations

You may cancel your subscription at any time from your account settings or by emailing founders@talkeo.ai. Upon cancellation:

Your subscription remains active until the end of the current billing period.
After the billing period ends, your account reverts to the Free plan.
Your learning data (memories, progress, session history) is preserved.
We do not provide partial refunds for unused time after the 7-day guarantee window.

Exceptions

We may issue refunds outside the standard policy at our discretion in cases of:

Extended service outages that materially affect your ability to use the Service
Billing errors or duplicate charges
Technical issues on our end that prevent normal use

If you were charged incorrectly, contact us and we will resolve it promptly.

How to Request a Refund

To request a refund, email us at founders@talkeo.ai with your account email and a brief description of the reason. We process refund requests within 5 business days. Refunds are issued to the original payment method and may take an additional 5–10 business days to appear on your statement, depending on your payment provider.

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